News Around FSG
P2P – Service Managers June 2012
This month we discussed the need to increase the amount of room required in the notes section of work orders. NAC Work Orders continue to reflect “Call NAC upon arrival to site”. Per the NAC WOFC, this is no longer a requirement. It is necessary for the notes to remain on the work orders as…
P2P – Outside Sales Marketing June 2012
Once again, Mike Font brought more intriguing updates to the table. He discussed how the FSG Sales Rep can capitalize on features within SI, to reach their customers with mass email marketing tools. These mass email tools help the marketing reps as they communicate time sensitive information to our customers. From the ever changing US Dept of Energy regulations…
P2P – NAC Service Coordinators / Team Lead May 2012
This month we reviewed work order status codes and identified several that should be omitted from the list and a few that are vague and need to be re-worded. These will be reviewed with Service Managers and Dispatchers as well. Once we finalize this discovery phase, we will have IT modify the status codes in…
P2P – NAC Service Coordinators / Team Lead June 2012
Several Expediters commented that in some cases it is still taking too much time for Dispatchers to schedule calls. These will need to be handled on a case by case basis. Once IT dept has the status report completed we will be able to better analyze how many calls are actually meeting and not-meeting the…
P2P – Lighting Project Managers May 2012
We are extremely excited to announce this new P2P group. Steve Byrne requested that we incorporate two new groups under the P2P umbrella. (Lighting Project Managers and Lighting Designers). Michelle Unselt (FSGL 90) stepped up to the plate and willingly volunteered to champion this group. Today’s meeting was introductory. Each participant introduced themselves, quickly expressed how…
P2P – Lighting PM June 2012
This was the first formal P2P for this group. Last month was introductions, this month Michele Unselt jumped right in and reviewed several reports for OECO, explaining how the various fields in Trend impact the OECO report. There was lively discussion with great interaction. Michele did a great job fielding the questions and issues. There was…